PEOPLE WONDER WHY THE CALL CENTRE GUYS R PAID SO MUCH......FOR JUST BEING ON THE PHONE.
Customer : "You've got to fix my computer. I urgently need to
A plain computer illiterate guy rings tech support to report that his computer is faulty.
Hight Of all (Too Good)
customer care officer: I need a product identification number right now and may I help u in finding it out?
PEOPLE WONDER WHY THE CALL CENTRE GUYS R PAID SO MUCH......FOR JUST BEING ON THE PHONE.
TAKE A LOOK:
Tech Support : "I need you to right-click on the Open Desktop."
Customer : "Ok."
Tech Support : "Did you get a pop-up menu?"
Customer : "No."
Tech Support : "Ok. Right click again. Do you see a pop-up menu?"
Customer : "No."
Tech Support : "Ok, sir. Can you tell me what you have done up until this point?"
Customer : "Sure, you told me to write 'click' and I wrote 'click'."
Customer : "You've got to fix my computer. I urgently need to
print document, but the computer won't boot properly."
Tech Support : "What does it say?"
Customer : "Something about an error and non-system disk."
Tech Support : "Look at your machine. Is there a floppy inside?"
Customer : "No, but there's a sticker saying there's an Intel inside."
Tech support : @@@@@
A plain computer illiterate guy rings tech support to report that his computer is faulty.
Tech: What's the problem?
User: There is smoke coming out of the power supply.
Tech: (keep quite)
Tech: You'll need a new power supply.
User: No, I don't! I just need to change the startup files.
Tech: Sir, the power supply is faulty. You'll need to replace it.
User: No way! Someone told me that I just needed to change the startup and it will fix the problem! All I need is for you to tell me the command.
Tech support::
(10 minutes later, the User is still adamant that he is right. The tech is frustrated and fed up)
Tech support:: (hush hush)
Tech: Sorry, Sir. We don't normally tell our customers this, but there is an undocumented DOS command that will fix the problem.
User: I knew it!
Tech : Just add the line LOAD NOSMOKE.COM < http://nosmoke.com/ > at the end of the CONFIG.SYS. Let me know how it goes.
(10 minutes later)
User : It didn't work. The power supply is still smoking.
Tech : Well, what version of DOS are you using?
User : MS-DOS 6.22 .
Tech : That's your problem there. That version of DOS didn't come With NOSMOKE. Contact Microsoft and ask them for a patch that will give you the file. Let me know how it goes.
(1 hour later)
User : I need a new power supply.
Tech support : How did you come to that conclusion?
User : Well, I rang Microsoft and told him about what you said, and He started asking questions about the make of power supply.
Tech: Then what did he say?
User: He told me that my power supply isn't compatible with NOSMOKE.
Hight Of all (Too Good)
customer care officer: I need a product identification number right now and may I help u in finding it out?
Cust: sure
CCO: could u left click on start and do u find 'My Computer'?
Cust: I did left click but how the hell do I find your computer?
